---
title: How do I change or reset my password?
description: This article explains how to change or reset your password if you are having issues logging into the Exizent platform.
---

[Skip to content](https://knowledge.exizent.com/change-or-reset-my-password#main-content)

![Exizent\_logo\_non-fixed\_White\_Large.png\]](https://knowledge.exizent.com/hs-fs/hubfs/Exizent_logo_non-fixed_White_Large.png?height=45&name=Exizent_logo_non-fixed_White_Large.png)

Open main navigation

Close main navigation

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://knowledge.exizent.com/?hsLang=en)
2. [User Management](https://knowledge.exizent.com/user-management?hsLang=en)
3. [Account Settings & Access](https://knowledge.exizent.com/user-management?hsLang=en#account-settings-access)

# How do I change or reset my password?

## This article explains how to change or reset your password if you are having issues logging into the Exizent platform.

- Click the **Forgot Password?** link on the [login screen](https://legal.exizent.com/Account/Login)

![20220120 Login Page Forgot password outlined](https://knowledge.exizent.com/hs-fs/hubfs/Knowledge%20Base/Knowledge%20Base%20screenshots/20220120%20Login%20Page%20Forgot%20password%20outlined.png?width=319&name=20220120%20Login%20Page%20Forgot%20password%20outlined.png)

- Enter **Your company email address** - this will be the email address you used to create your account
- Click the **Request reset link** button  
  ![20220120 Forgot password enter email](https://knowledge.exizent.com/hs-fs/hubfs/Knowledge%20Base/Knowledge%20Base%20screenshots/20220120%20Forgot%20password%20enter%20email.png?width=295&name=20220120%20Forgot%20password%20enter%20email.png)
- You will receive an email titled **Reset your Password** with instructions on how to reset your password

💁 If you don't receive an email, please check your junk/spam folder

👷 Our team are regularly making improvements and adding new features. Some things may have changed since this guide was written as functionality gets even more fabulous. If you need further assistance, please contact the Customer Success team who are always happy to help

🖥️ **Chat to us** through the knowledge base - click the chat icon in the bottom right corner of this page

☎️ **Call us** on **020 8152 2902**

✉️ **Email us** on support@legal.exizent.com

 

- [Getting Started](https://knowledge.exizent.com/getting-started?hsLang=en#main-content)

    - [Getting Started](https://knowledge.exizent.com/getting-started?hsLang=en#getting-started)
    - [Troubleshooting setup issues](https://knowledge.exizent.com/getting-started?hsLang=en#troubleshooting-setup-issues)
    - [Multifactor Authentication (MFA)](https://knowledge.exizent.com/getting-started?hsLang=en#multifactor-authentication-mfa)
    - [Invoicing](https://knowledge.exizent.com/getting-started?hsLang=en#invoicing)
- [Adding people related to your case](https://knowledge.exizent.com/adding-people-related-to-your-case?hsLang=en)
- [Assets & Liabilities](https://knowledge.exizent.com/assets-liabilities?hsLang=en)
- [Correspondence](https://knowledge.exizent.com/correspondence?hsLang=en)
- [Creating and Managing a Case](https://knowledge.exizent.com/creating-and-managing-a-case?hsLang=en#main-content)

    - [Creating a Case](https://knowledge.exizent.com/creating-and-managing-a-case?hsLang=en#creating-a-case)
    - [Managing your case](https://knowledge.exizent.com/creating-and-managing-a-case?hsLang=en#managing-your-case)
    - [Managing the people who can work on your case](https://knowledge.exizent.com/creating-and-managing-a-case?hsLang=en#managing-the-people-who-can-work-on-your-case)
- [Estate Accounts](https://knowledge.exizent.com/estate-accounts?hsLang=en#main-content)

    - [Estate accounts output](https://knowledge.exizent.com/estate-accounts?hsLang=en#estate-accounts-output)
    - [Income](https://knowledge.exizent.com/estate-accounts?hsLang=en#income)
    - [Expenses](https://knowledge.exizent.com/estate-accounts?hsLang=en#expenses)
    - [Distributions](https://knowledge.exizent.com/estate-accounts?hsLang=en#distributions)
    - [Estate accounts tabs](https://knowledge.exizent.com/estate-accounts?hsLang=en#estate-accounts-tabs)
- [Forms](https://knowledge.exizent.com/forms?hsLang=en#main-content)

    - [Inheritance Tax Forms](https://knowledge.exizent.com/forms?hsLang=en#inheritance-tax-forms)
    - [Court Forms](https://knowledge.exizent.com/forms?hsLang=en#court-forms)
    - [Managing Forms](https://knowledge.exizent.com/forms?hsLang=en#managing-forms)
- [Integrations](https://knowledge.exizent.com/integrations?hsLang=en#main-content)

    - [Actionstep](https://knowledge.exizent.com/integrations?hsLang=en#actionstep)
    - [Clio](https://knowledge.exizent.com/integrations?hsLang=en#clio)
    - [LawWare](https://knowledge.exizent.com/integrations?hsLang=en#lawware)
    - [P4W](https://knowledge.exizent.com/integrations?hsLang=en#p4w)
    - [Smokeball](https://knowledge.exizent.com/integrations?hsLang=en#smokeball)
    - [Other systems](https://knowledge.exizent.com/integrations?hsLang=en#other-systems)
- [User Management](https://knowledge.exizent.com/user-management?hsLang=en#main-content)

    - [Account Settings & Access](https://knowledge.exizent.com/user-management?hsLang=en#account-settings-access)
- [Valuation tools](https://knowledge.exizent.com/valuation-tools?hsLang=en)

[![Chill listening crop-3](https://knowledge.exizent.com/hs-fs/hubfs/Website%20Assets/Exizent_logo_non-fixed_Black_Large.png?width=108&height=24&name=Exizent_logo_non-fixed_Black_Large.png "Chill listening crop-3")](http://exizent.com)

Exizent Knowledge Base

<https://www.linkedin.com/company/exizent>

Copyright © 2026, Exizent Ltd