--- title: How do I add collaborators to my case? description: This guide will walk you through how to add colleagues to your case so you can collaborate and work together --- [Skip to content](https://knowledge.exizent.com/how-do-i-add-collaborators-to-my-case#main-content) ![Exizent\_logo\_non-fixed\_White\_Large.png\]](https://knowledge.exizent.com/hs-fs/hubfs/Exizent_logo_non-fixed_White_Large.png?height=45&name=Exizent_logo_non-fixed_White_Large.png) Open main navigation Close main navigation Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledge.exizent.com/?hsLang=en) 2. [User Management](https://knowledge.exizent.com/user-management?hsLang=en) # How do I add collaborators to my case? ## This guide will walk you through how to add colleagues to your case so you can collaborate and work together 👩‍🏫 **Company admin:** You can add a collaborator to any case and can be added to any case as a collaborator  💼 **Case owner**: You can add a collaborator to any case you own and can be added to any case as a collaborator  ⭐ **Delegate permission status:** You cannot add collaborators to cases but can be added to any case as a collaborator  💁 Please see [this guide](https://knowledge.exizent.com/permission-levels?hsLang=en) for more information on permission statuses  ### How do I add/update collaborators on a case? - Navigate to **Your overview** (or **Company overview** if you are a company admin and want to add collaborators to any case, not just cases you own) ![](https://knowledge.exizent.com/hs-fs/hubfs/image-png-Apr-19-2024-12-44-23-3125-PM.png?width=400&height=281&name=image-png-Apr-19-2024-12-44-23-3125-PM.png) - Click on the menu button to the right hand side of the case you want to add a collaborator to - Click **Update collaborators** ![](https://knowledge.exizent.com/hs-fs/hubfs/image-png-Apr-19-2024-12-45-59-7993-PM.png?width=450&height=322&name=image-png-Apr-19-2024-12-45-59-7993-PM.png) - Information on **Current collaborators** will appear - From the drop down menu choose the colleague(s) you want to add ![](https://knowledge.exizent.com/hs-fs/hubfs/image-png-Apr-19-2024-12-41-48-7422-PM.png?width=688&height=320&name=image-png-Apr-19-2024-12-41-48-7422-PM.png) - Once you've chosen a collaborator/collaborators they will appear in the box - Click **Update collaborators** ![](https://knowledge.exizent.com/hs-fs/hubfs/image-png-Apr-19-2024-12-50-25-0360-PM.png?width=688&height=410&name=image-png-Apr-19-2024-12-50-25-0360-PM.png) - You will now be able to view collaborators on your case and they can start helping you with your workload ### How do I view collaborators on my case? - Within **Your overview**, you can see collaborators on a case by hovering your mouse over the **Collaborators** column on the required case ![](https://knowledge.exizent.com/hs-fs/hubfs/image-png-Apr-19-2024-01-15-41-6933-PM.png?width=688&height=226&name=image-png-Apr-19-2024-01-15-41-6933-PM.png) ### How do I remove collaborators from a case? - Navigate to the case you want to remove collaborators from - Click on the menu button to the right of the case - Click **Update collaborators** - Within **Current collaborators** information, click **Remove** on anyone you want to remove - Click **Update collaborators** to save ![](https://knowledge.exizent.com/hs-fs/hubfs/image-png-Apr-19-2024-01-05-40-9007-PM.png?width=688&height=354&name=image-png-Apr-19-2024-01-05-40-9007-PM.png) - The collaborator will no longer have access to that case 👩‍🏫 Company admins can remove collaborators from any case  💼 Case owners can remove collaborators from any case they own ⭐ Delegates cannot remove collaborators from cases  👷 Our team are regularly making improvements and adding new features. Some things may have changed since this guide was written as functionality gets even more fabulous. 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