How do I pay my Exizent invoices by direct debit?

👷 We are currently rolling out direct debit payment functionality across our customer base. To sign up for direct debit, please email accounts.receivable@exizent.com

When direct debit payment functionality has been added to your account, you can setup your direct debit mandate by:

  • Clicking the green Pay Now button either in the invoice email or the invoice itself
  • You will be asked for some basic details to set up your direct debit mandate:
    • Company name
    • Billing email address
    • Billing address
    • Account holder name
    • Sort code
    • Account number
  • After entering the details and clicking the Continue button, you will be able to check the direct debit details entered are correct and make any necessary amendments
  • Click Set up this Direct Debit to complete the process
  • You will receive an email confirming your direct debit payment has been setup with a copy of the direct debit mandate attached
  • A few days prior to your invoice being paid, you will receive a notification advising the approximate date the direct debit will come out of your account and the relevant invoice amount that will be paid

💁 If you would like a specific purchase order number or reference quoted on your invoices, please email accounts.receivable@exizent.com with the details

👷 Our team are regularly making improvements and adding new features. Some things may have changed since this guide was written as functionality gets even more fabulous. If you need further assistance, please contact the Customer Success team who are always happy to help. 

🖥️ Chat to us through the knowledge base - click the chat icon in the bottom right corner of this page

☎️ Call us on 020 8152 2902

✉️ Email us on support@legal.exizent.com