Follow this step by step guide if you have multiple office addresses and need to set different locations for different cases
How do I add multiple addresses to my Exizent account?
How do I change an address on a case?
Where will the office address be used?
How can manage or delete office addresses?
Adding multiple addresses to your Exizent account
⚠️ Please note, only a user with company admin permissions can access company settings. See here for a guide on permission levels and here for how to view your permission level
- If you have company admin permission levels, log in to Exizent and click on your name in the top right hand side corner. From the dropdown menu that appears, choose Company settings
- In Company settings, locate Company addresses and you will see the Primary address you registered with. Underneath this, choose + Add additional address
- Fill in the Office name and address details and click Save address
👍 If the address needs a corresponding ID or DX number, you can add this by choosing to add the address manually and typing the number in to the City field
- You will then be asked to assign team members to this office or skip
- If you assign colleagues, you'll see a confirmation of this:
- If you chose to Skip, you can go back later and click on the menu button to the right of the address and choose Assign colleagues
- Within team overview, you can view which offices are assigned to which users. How do I view team overview?
Changing the address on a case
💁 Company Admins can update an office address on any case
👌 Case owners can update an office address on any case they have created, been assigned or been added as a collaborator on
⭐ Delegates can update an office address on any case they have been added as a collaborator on
- Log in to Exizent and open the case being worked on and on the left hand side menu, at the top click on CASE in order to edit:
- The user will then be able to choose any address from the drop down menu and click Save changes
⭐ When a case owner or company admin creates a new case, the default address chosen in case settings will be whichever office they are assigned to
Where will this office address be used?
- This address will be used to map to the IHT400, IHT30, IHT35, C4 and for Scottish users, the C4(s)
- IHT400 example:
Managing office addresses
- To manage an office address you must have company admin permission levels
- Go to company settings and locate the address you'd like to manage
- Click on the menu button which is the 3 dots to the right of the address
- From this menu you can either Edit address, Assign colleagues or Delete address
👷 Our team are regularly making improvements and adding new features. Some things may have changed since this guide was written as functionality gets even more fabulous. If you need further assistance, please contact the Customer Success team who are always happy to help
🖥️ Chat to us through the knowledge base - click the chat icon in the bottom right corner of this page
☎️ Call us on 020 8152 2902
✉️ Email us on support@legal.exizent.com