---
title: How do I add multiple office addresses to my Exizent account?
description: Follow this step by step guide if you have multiple office addresses you'd like to add to the platform, if you need to set different locations for different cases and/or if you'd like to update a colleague to a certain address
---

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# How do I add multiple office addresses to my Exizent account?

## Follow this step by step guide if you have multiple office addresses you'd like to add to the platform, if you need to set different locations for different cases and/or if you'd like to update a colleague to a certain address

[How do I add multiple addresses and assign colleagues?](https://knowledge.exizent.com/how-do-i-add-multiple-office-address-to-my-exizent-account#changecompanysettings)

[How do I change an address on a case?](https://knowledge.exizent.com/how-do-i-add-multiple-office-address-to-my-exizent-account#changecasesettings)

[Where will the office address be used?](https://knowledge.exizent.com/how-do-i-add-multiple-office-address-to-my-exizent-account#wherewillitbeused)

[How can manage or delete office addresses?](https://knowledge.exizent.com/how-do-i-add-multiple-office-address-to-my-exizent-account#managingofficeaddresses)

### Adding multiple addresses to your Exizent account and assigning colleagues

⚠️ Please note, only a user with company admin permissions can access company settings. [See here for a guide on permission levels](https://knowledge.exizent.com/permission-levels?hsLang=en) and here for [how to view your permission level](https://knowledge.exizent.com/how-can-i-view-colleagues-with-access-to-exizent?hsLang=en)

- If you have company admin permission levels, log in to Exizent and click on your name in the top right hand side corner. From the dropdown menu that appears, choose **Company settings**

**![Company settings menu-1](https://knowledge.exizent.com/hs-fs/hubfs/Company%20settings%20menu-1.png?width=319&height=253&name=Company%20settings%20menu-1.png)**

- In **Company settings,** locate **Company addresses** and you will see the **Primary address** you registered with**.** Underneath this, choose **+ Add additional address**

 

**![](https://knowledge.exizent.com/hs-fs/hubfs/image-png-Nov-21-2024-11-29-57-0011-AM.png?width=388&height=400&name=image-png-Nov-21-2024-11-29-57-0011-AM.png)**

- Fill in the **Office name** and address details and click **Save address**

**![20241124 - New Company Settings](https://knowledge.exizent.com/hs-fs/hubfs/20241124%20-%20New%20Company%20Settings.png?width=343&height=457&name=20241124%20-%20New%20Company%20Settings.png)**

 

👍 If the address needs a corresponding ID or DX number, you can add this by choosing to add the address manually and typing the number in to the **City** field

- You will then be asked to assign team members to this office or skip

![20241128 - Assign Colleagues Address](https://knowledge.exizent.com/hs-fs/hubfs/20241128%20-%20Assign%20Colleagues%20Address.png?width=543&height=311&name=20241128%20-%20Assign%20Colleagues%20Address.png)

- If you assign colleagues, you'll see a confirmation of this:

![20241128 - Colleagues assigned](https://knowledge.exizent.com/hs-fs/hubfs/20241128%20-%20Colleagues%20assigned.png?width=344&height=232&name=20241128%20-%20Colleagues%20assigned.png)

- If you chose to Skip, you can go back later and click on the menu button to the right of the address and choose **Assign colleagues**

**![20241128 - Assign Colleagues detail](https://knowledge.exizent.com/hs-fs/hubfs/20241128%20-%20Assign%20Colleagues%20detail.png?width=495&height=209&name=20241128%20-%20Assign%20Colleagues%20detail.png)**

- Within team overview, you can view which offices are assigned to which users. [How do I view team overview?](https://knowledge.exizent.com/how-can-i-view-colleagues-with-access-to-exizent?hsLang=en)

![20241128 - Team Overview](https://knowledge.exizent.com/hs-fs/hubfs/20241128%20-%20Team%20Overview.png?width=597&height=255&name=20241128%20-%20Team%20Overview.png)

If you'd like to change the address your colleague is assigned to from the team overview, click **Edit user**

![](https://knowledge.exizent.com/hs-fs/hubfs/image-png-Dec-27-2024-01-14-56-4932-PM.png?width=1849&height=361&name=image-png-Dec-27-2024-01-14-56-4932-PM.png)

Scroll down to **Office address** and choose the address you'd like to update them to 

![](https://knowledge.exizent.com/hs-fs/hubfs/image-png-Dec-27-2024-01-15-41-0919-PM.png?width=981&height=617&name=image-png-Dec-27-2024-01-15-41-0919-PM.png)

Click **Save** at the bottom of the page and their address will be updated immediately 

 

### Changing the address on a case

💁 Company Admins can update an office address on any case

👌 Case owners can update an office address on any case they have created, been  assigned or been added as a collaborator on

⭐ Delegates can update an office address on any case they have been added as a collaborator on 

- Log in to Exizent and open the case being worked on and on the left hand side menu, at the top click on **CASE** in order to edit:

![20241128 - Company Case ID](https://knowledge.exizent.com/hs-fs/hubfs/20241128%20-%20Company%20Case%20ID.png?width=219&height=318&name=20241128%20-%20Company%20Case%20ID.png)

- The user will then be able to choose any address from the drop down menu and click **Save changes**

⭐ When a case owner or company admin creates a new case, the default address chosen in case settings will be whichever office they are assigned to 

![20241128 - Company Case Settings - Address](https://knowledge.exizent.com/hs-fs/hubfs/20241128%20-%20Company%20Case%20Settings%20-%20Address.png?width=614&height=455&name=20241128%20-%20Company%20Case%20Settings%20-%20Address.png)

**![20241128 - Company Case Settings - Address post save](https://knowledge.exizent.com/hs-fs/hubfs/20241128%20-%20Company%20Case%20Settings%20-%20Address%20post%20save.png?width=613&height=551&name=20241128%20-%20Company%20Case%20Settings%20-%20Address%20post%20save.png)**

 

### Where will this office address be used?

- This address will be used to map to the IHT400, IHT30, IHT35, C4 and for Scottish users, the C4(s)
- IHT400 example:

![20241128 - Address on IHT400](https://knowledge.exizent.com/hs-fs/hubfs/20241128%20-%20Address%20on%20IHT400.png?width=626&height=512&name=20241128%20-%20Address%20on%20IHT400.png)

### Managing office addresses

- To manage an office address you must have company admin permission levels
- Go to company settings and locate the address you'd like to manage
- Click on the menu button which is the 3 dots to the right of the address

![20241128 - Managing addresses](https://knowledge.exizent.com/hs-fs/hubfs/20241128%20-%20Managing%20addresses.png?width=496&height=151&name=20241128%20-%20Managing%20addresses.png)

- From this menu you can either **Edit address**, **Assign colleagues** or **Delete address**

![20241128 - Managing addresses - detail](https://knowledge.exizent.com/hs-fs/hubfs/20241128%20-%20Managing%20addresses%20-%20detail.png?width=490&height=170&name=20241128%20-%20Managing%20addresses%20-%20detail.png)

👷 Our team are regularly making improvements and adding new features. Some things may have changed since this guide was written as functionality gets even more fabulous. If you need further assistance, please contact the Customer Success team who are always happy to help

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