How do I set up MFA using a Desktop Authenticator Application

In this article we will advise how you can download a desktop authenticator application in order to setup Multifactor Authentication (MFA) on your Exizent account

Overview

• Multifactor authentication adds an extra layer of security
• While many users opt to use their mobile phones for convenience, there are alternative options such as desktop-based authenticator applications
• These can be installed on your work computer or another device if you prefer. They function similarly to mobile apps but keep everything on your desktop

• This option maintains the security benefits of MFA while allowing you to avoid using your personal phone 

Setting up MFA on your Exizent Account via Desktop-based authenticator applications

• Login to the Exizent platform
• If you are logging on for the first time or on 30th day since signing in with MFA, after clicking Sign in and entering your username and password, you will see the pop up screen below asking you to scan the QR code using an MFA app

To obtain a code with a desktop app, select and download your chosen Desktop-based authenticator application - we have chosen WinOTP Authenticator for this example which we obtain from the Microsoft store:


Once chosen, you will be asked to fill in some information. For our example WinOTP we now fill in: 

• The Service field - enter Exizent
• The User field - enter your company/work email address
• Once you have set up the app, you can setup MFA by choosing the Trouble scanning option to generate a manual code
• When the one-time code for setup has been entered, you will receive notification that MFA setup is complete
• Navigate to the Exizent login page, enter your username and password and when the MFA pop up window appears requesting a new one time code from your authenticator app to sign into the platform, go to your authenticator app to obtain the code, enter this in the Exizent platform and choose Continue to sign in